Frequently Asked Questions
Ordering & Payment
Q: What payment methods do you accept?
A: We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
Q: Is COD available for all products?
A: Yes, COD is available for most products across India. Availability is confirmed at checkout.
Q: How do I track my order?
A: Once your order ships, you'll receive a tracking link via email and SMS. You can also track from our Track Order page.
Shipping & Delivery
Q: How long does delivery take?
A: Standard delivery takes 5-10 business days. Express delivery (where available) takes 2-4 business days.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders above ₹999 across India.
Q: Do you ship across all of India?
A: Yes, we ship to all major cities and most towns across India.
Returns & Refunds
Q: What is your return policy?
A: We offer a 7-day easy return policy on most products. Items must be unused and in original packaging.
Q: How do refunds work?
A: Refunds are processed within 5-7 business days after the return is inspected and approved. The amount is credited to your original payment method.
Products
Q: Are your products genuine?
A: Yes, all our products are verified and sourced from trusted suppliers. We stand by the quality of every item we sell.
Q: How often do you add new products?
A: We add new trending products every week! Follow us on social media or subscribe to our newsletter to stay updated.